Meet our Team
Shon Duty - President & CEO
Shon has served in the United States Armed Forces, has been married 25 years, has two daughters and brings with him over 24 years experience in sales management and business administration. Shon has an incomparable and solid history of success in the automobile industry, insurance industry and for the last 7 years in the scrap & recycling industry. While managing the sales force for a large scrap & recycling software company, Shon has been on-site at over 275 yards installing software and training owners and employees. He has seen and heard the frustration they experience with the software and customer service available. And, he still believes that customer satisfaction is the key to any successful company. Therefore, he has joined forces with the rest of the ScrapRight staff to create a customer oriented and customer driven software company that operates on the notion that honesty and integrity are still what make a company great.
Derek Paulo - Design & Engineering
DP is an Industrial & Manufacturing Engineer and Designer with 16+ years experience specializing in process optimization, aesthetics, cost reduction and product development. He has helped multiple large and small companies save millions by streamlining and eliminating non-value added processes in their product lines, facility layouts, workflows, and software suites. With over 10 years in the Scrap Industry, he has trained staff and installed software applications all over the Western US & Hawaii. Derek heads up product design and development, customer support, the company websites, and branding & marketing for ScrapRight Software.
Brandon Burkett - Lead Tech Support & Systems Builder
With the rapid growth of the company, ScrapRight’s technical support and customer service is led by Brandon Burkett. Armed with a bevy of IT and communication skills, Brandon assists clients in diagnosing and correcting issues and inquiries quickly and patiently. Brandon is ScrapRight’s lead technical support representative and systems builder, handling everything from frontline calls and emails to configuring ScrapRight server and hardware packages for new customer installs.
Randy Davis - Director of Operations & Sales
Randy Davis, Operations Manager and wearer of many hats, Randy has come to us from GMS (Global Maintenance Solutions) where he was a project manager and lead packaging engineer. Randy leads our team of Installation and training technicians, and is the head of the hardware development and integration team. Davis brings more than 15 years of maintenance and engineering experience to ScrapRight and has become certified in fiber optic cable termination and installation, along with network design and installation. Randy is also the senior sales executive for ScrapRight software bringing superior product, hardware and installation knowledge to his customers all across the US, Canada & Central America. Randy and his wife April have 3 children and also Pastor a small church just a few blocks from the ScrapRight corporate offices.
Our developers are Microsoft Certified with over ten years of real world experience developing enterprise level applications spanning multiple industries. With a core focus on proven industry standard technologies such as ASP.Net and SQL, they utilize new and innovative technologies such as JQuery and AJAX to provide end users with a rich client experience. They possess a deep knowledge of programming to streamline and reduce redundancy in processes and effectively increase the bottom line. As members of the ScrapRight software development team, our programmers are committed to providing a solid yet innovative architecture which is scalable in both breadth and depth.
Randy "RD3" Davis - Support Technician
RD3 brings years of customer service experience to ScrapRight's tech support. This allows Randy to work patiently and quickly to give the customer the best possible service. With the experience he has in preparing hardware and pc setups, he is very efficient with preventative maintenance, finding and resolving potential issues on our customers' computers before they ever have a chance to appear.
Alyssa Pitt - Administrative Assistant
Alyssa has served in her current position since 2014. She is a valued asset to our team as she interacts with our customers on a daily basis, striving to help meet their individualized needs.
ScrapRight has carefully crafted what we believe is the finest recycling software the scrap industry has ever seen. Call us at +1 (877) 897-6422 to get a personalized online demo to see what sets ScrapRight apart from other scrap recycling providers.
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"I've chosen ScrapRight because it is obvious that they have a thorough understanding of the needs of our industry."