At ScrapRight, we are revolutionizing the recycling software industry with our innovative, user-friendly solutions. Our aim is to provide the most advanced yet straightforward recycling management software on the market, that empowers scrap yards, recycling centers, and waste management companies to track, process, and manage their operations efficiently. Rooted in a profound understanding of the recycling business, our software enables seamless integration and automation of workflow, ensuring compliance, improving profitability, and promoting environmental sustainability. From small recycling centers to large-scale waste management companies, ScrapRight is the go-to solution for those seeking effective scrap yard and recycling management software.
Shon Duty
Shon and his wife of 39 years, Tammy, have two daughters and four grandchildren. His business acumen is incomparable among recycling software executives and he possesses a solid history of success; firstly in the Army as a Military Police Officer, then as an expert in the automobile and insurance industries, and, for the last sixteen years, as a leader in the scrap & recycling industry as a Recycling SaaS solutions provider.
Shon has had the privilege of traveling to over 1000 scrap yards, installing and training both employees and owners while intently listening to their needs. Shon believes strongly that customer satisfaction is the key to any successful company, making it the main driver for how ScrapRight operates. He lives on the notion that honesty and integrity are still what makes a company great!
Get a Demo
Our sales and installation teams are determined to give customers (and prospective customers) the very best possible experience from the first initial contact all the way through to becoming a long-term partner with us. Our reps walk you through demonstrations of the software and make recommendations on the best software and hardware package for your yard and for your budget. We offer flexible quotes to work with you, and determine any potential gaps in features, and can write those features into your contract with accompanying timelines. Once a contract is signed, an installation date is set and our training and installation teams are sent to provide you with a turn-key go-live experience.
While we are in an ever-changing business, we are a company that is determined to not change what once made companies great and that is customer relations. All of our reps are Certified ScrapRight Technicians who care about your customer satisfaction and strive to solve problems as quickly as possible. We offer direct phone support and are not an impersonal "call center" like some of the other guys.
Support Hours:
Mon - Fri: 7am - 7pm EST
Saturdays: 9am - 2pm EST
Our design and development department is dedicated to creating the easiest to use, fastest, most accurate, most flexible, most advanced, and stable software in the scrap industry. We take pride in producing the most user-friendly software possible to help take your business to the next level. With a strong emphasis on "dummy proofing" and continuous improvement, we are constantly looking for ways to make the software you depend on better and better. Our talented, experienced team of senior developers ensure our industry leading software will continue to be miles ahead of the competition.
Our administrative department wears so many hats within ScrapRight, and they do it all with a smile! We rely on our admin staff for our everyday account management, answering phones, booking travel, placing store orders, managing accounts receivable and maintaining overall customer care! If you have ever called ScrapRight's front offices, you have surely experienced that they are always ready to help! As the first line of communication between ScrapRight and our customers, our admin staff are your liaisons between our customers and our support, sales and service departments.
ScrapRight has always been a family business built on doing things right. Now, a new generation is stepping up to carry that mission forward—bringing fresh ideas, new energy, and the same commitment to customer service that has defined us.
"Very early on, we were met with a challenge from an influential multi-yard, multi-generational scrap veteran that we will never forget. We explained, because we approach our software with the goal of eliminating non-value-added processes and giving it an intuitive user interface, we are dummy-proofing the software experience for all your employees. He exclaimed, 'I don't need dummy-proof. I need idiot-proof!' It was out of that conversation that we got an early insight into the very real challenges that scrap yard owners face."
ScrapRight exists to provide you with the absolute best tools and services available to help run your buy and sell operations the way you want to with an easy-to-use, modern user interface. Leaning heavily on a "Continuous Improvement" philosophy, our team constantly strives to provide a system that is easy and fast to operate, assures that you are always in compliance, and gives office managers and owners the powerful reporting and inventory tools enabling you to maximize your scrapyard's profits.
Schedule a DemoService and ministry have always played an important role in our values. From 2012-2020, Shon and Tammy, along with the rest of the ScrapRight crew, operated and sponsored a charity called "Project Big Love," an annual back-to-school event that provided kids and their families with backpacks, shoes, supplies, groceries and more.
Over the years more than 45,000 people in the community were impacted by this event. In 2020, PBL closed its doors due to Covid protocols making the gatherings ineffective.
